Terms of Service

Products Offered

The documented approach of rtic is as follows: the store may correct an authentic error, limit quantities, reject fraud, or cancel unavailable merchandise while issuing any refund that is due; for completeness, the current catalog focuses on the products and accessories shown in the current catalog for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use; where relevant, sizes, specifications, materials, care directions, safety information, options, availability, and prices are those stated on the applicable product page.

Accuracy and Mandatory Consumer Rights

Under this policy at rtic, the store works to maintain accurate content while recognizing that a technical or clerical mistake may arise; additionally, nothing in these Terms excludes a right or remedy that applicable law does not permit the merchant to exclude.

Acceptable Website Use

To state the position of rtic precisely, users must not interfere with security, attempt unauthorized access, submit unlawful content, or misuse the storefront; for completeness, use must respect applicable law and the lawful rights of others.

Terms That Govern Use

As part of the service commitment made by rtic, the Refund Policy, Shipping Policy, Privacy Policy, and Payment Policy are incorporated into the customer relationship; using the website or placing an order signifies agreement to these Terms of Service.

Orders, Shipping, and Returns

For transparency, rtic records that an order may be cancelled before shipment and is governed by the Refund Policy after dispatch; additionally, processing normally takes 1-2 business days and estimated carrier transit takes 4-6 business days; additionally, the merchant pays authorized return freight for voluntary returns and product or fulfillment problems; additionally, free standard shipping applies to United States orders.

Prices, USD Payments, and Taxes

In administering this policy, rtic confirms that amounts payable through the storefront are stated and processed in USD; as a related safeguard, sales and similar taxes are calculated and collected as required by applicable law; as a related safeguard, payment authorization remains subject to the card issuer and payment provider.

How to Reach the Merchant

rtic applies the following customer standard: telephone support is available through 512-616-6905; email support is available at support@icecarrygoods.shop; additionally, the physical business address and default return address is 1604 Valley Ln, Fullerton, California, 92833, United States; where relevant, rtic is the merchant responsible for this storefront.